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Last updated: October 28, 2020 09:53
[Early Bird] Who gets the Early Bird?
Supporters who back the “Sons of Faeriell” pledge level within the time limit of 72h will get the Early Bird. The Early Bird will end on October 31st at 5:15 PM CET.
Last updated: October 28, 2020 09:53
[Early Bird and Returning Backers] Can I get more than one free Hardcover Art Book if I’m an Early Bird and a Returning Backer?
No, you can’t get more than one free Hardcover Artbook. If you already pledged in the first 72h (you’re awesome!), and you chose the “Sons of Faeriell’’ pledge, you already obtained that reward! If, as a returning Backer, you get the same reward from Tabula Pulse by any means, you will still get only one free add-on. Also, your name will be one of the first inside the Sons of Faeriell box since the names will be listed in order backed!
Last updated: October 28, 2020 09:53
[Returning Backers] I am a returning backer. Are there any special benefits for me?
Our backers are our strength. You transformed our dreams into reality! Our deepest gratitude goes to you and we keep that constantly in mind! For this reason we decided to create a special portal called “Tabula Pulse”, dedicated to you, to reserve you special rewards, not only in this campaign but in all future campaigns. Discover it at this link:
https://pulse.tabula.games/
Last updated: October 28, 2020 09:55
[Returning backers] How does Tabula Pulse work?
Tabula Pulse is dedicated to all Tabula Games supporters. At the closing of the pledge manager the Weybits Oath pledge does not allow you to redeem the Tabula Pulse’s rewards. The rewards can vary based on the actions you took to support our projects in time. First you need to sign up with your Kickstarter email. Once you signed up, by clicking the link “Verify Your Email”, you will see what rewards you can claim and get them right away from your dashboard. For any further information, visit the link:
https://pulse.tabula.games/how-it-works/
Last updated: October 28, 2020 09:55
[Game] Is the game language independent?
Yes, the game is language independent as it relies on simple icons. There will be localized versions of the box and rulebook in: English, French, German and Italian.
Last updated: October 28, 2020 09:53
[Game] Does this game fall into the category “Children’s Game”?
No, it is a medium weight Eurogame but, in addition, it is Child friendly as well.
Last updated: October 28, 2020 09:53
[Game] What size are the cards?
They are Mini euro cards (size 44*65 mm).
Last updated: October 28, 2020 09:53
[Rules] Will the rulebook be available in my language?
Downloadable digital rulebooks will be available for English, German, French, Italian, Spanish and Japanese. More digital localizations could follow after the campaign.
Last updated: October 28, 2020 09:53
[€1 Weybits Oath pledge] How does the Weybits Oath pledge work?
We have always given our backers the chance to upgrade their €1 pledge later in the pledge manager. Now, especially now, due to the terrible circumstances we all are facing, we want to repeat this. All those who pledge €1 during the campaign will get access to the pledge manager maintaining the same Kickstarter offers. At the closing of the pledge manager the Weybits Oath pledge does not allow you to redeem to Tabula Pulse’s rewards.
Last updated: October 28, 2020 09:53
[Retailers] Do you offer retailer options or bulk discounts?
Yes, we have a Retailer’s pledge that includes five copies of Sons of Faeriell.
Last updated: October 28, 2020 09:53
[Add-ons] What does the Bundle Box contain?
The Bundle Box contains three add-ons altogether: The Great Guardians Miniatures, The 5th Player Tribe and Dornog the Spider mini + ruleset.
Last updated: October 28, 2020 09:53
[Add-ons] Will your previous games be available as add-ons as well?
Yes, in the pledge manager after the campaign ends it will be possible to add some of our previous games to your order based on the leftover quantities.
Last updated: October 28, 2020 09:53
[Shipping] Why is shipping not charged during the campaign?
Charging for shipping on Kickstarter also means we would have to take into account Kickstarter Fees on shipping costs, which would make it more expensive for you.
Last updated: October 28, 2020 09:53
[Post Campaign] Will I be able to upgrade my pledge level in the post campaign survey?
Yes, in the post campaign survey it will be possible to upgrade your pledge level.
Last updated: October 28, 2020 09:53
[Post Campaign] Will you activate a Late Pledge option?
Yes, we will activate a late pledge option from the end of the campaign until production. The game will be sold at a higher price during the late pledge.
Last updated: October 28, 2020 09:53
[Support] I wrote a comment or a message and I haven’t received a reply. Why?
Sometimes we just have a high volume of messages to respond to! You can expect an answer during EU office hours and generally within 72h from when you contacted us. If you feel your message fell through the cracks and we missed it, reach us again after 48h at [email protected]!
Last updated: October 28, 2020 09:53
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.